Technical Services & Support
"Challenges faced by any I.T. department increase on a daily basis because of the constant flow of new technology, understanding and meeting those challenges is a major role of any I.T. manager. However finding the time to be able to implement, service & support the business users is the key to meeting those challenges and achieving departmental success, I truly believe that partnering with Highlander will enable you to achieve these goals". - John Akings, Technical Director, Highlander Computing Solutions Ltd.
UK & Europe 24x7 Support Services at discounted rates
Reduce the amount you pay in support for your hardware & software but increase your service level response ?
If the above sounds good then a Highlander support contract is the right choice for your business. Highlander provide leading network, server & desktop support across the UK, Ireland and mainland Europe. Our technology support portfolio includes Routing & Switching, Servers & Desktops, Wireless, Voice & Unified Communications and Security incorporating all the leading vendors including Cisco, VMware, Microsoft, Dell, 3Com, Citrix, Nortel, Juniper, IBM, HP and Extreme Networks.
Highlander support services include:
• 24 x 7 - 365 support desk & call logging
• Single point of contact for all incidents
• Guaranteed responses & fixes within defined SLA’s
• Access to 48 spares locations
• Remote & on-site service delivery
• Multi-vendor support
 |
 |
 |
 |
Assessment Services
Highlander Assessment Services provide you with comprehensive operational, procedural, and technical reviews. With Highlander Assessment Services, you gain insight into your current I.T. environment and practices. This results in recommendations that help you to optimise your information infrastructure and applications to address your business objectives.
 |
 |
 |
 |
 |
 |
