About Us & Why Highlander?
"The success we've enjoyed has been based on our commitment to provide structured training and heavy investment in our technical team" - Robert Massie, Chief Executive, Highlander Computing Solutions Ltd.
Highlander Computing Solutions began life in the early nineties; starting out as a computer retailer supplying the thriving academic community in Sheffield, after rapidly gaining a reputation for our excellent customer service skills and technical expertise; the company began supplying and supporting I.T & Telecoms systems and infrastructures to businesses within Sheffield.
With many successful years behind us Highlander have developed core business products and services making us a premier supplier of computer and telecoms technology to organisations and businesses across the whole of the UK.
Highlander believe our success comes from understanding the individual needs of our customers, we pride ourselves in maintaining the highest levels of technical, customer service and sales available; our staff are trained to the highest industry standards available.
Highlander Business Solutions division provides a vast range of I.T services for businesses without any internal I.T expertise, HBS account managers and technical account managers provide technology support and maintenance contracts to organisations within the Yorkshire region.
Highlander Telecoms division has been specifically designed to complement the range of services already provided by the other Highlander divisions. Our core aim is to bring together voice and data technologies with a portfolio of key products and services including LCR, Mobile solutions, VOIP, Telephone systems to name but a few.
How do we support you ?
Highlander believe the cornerstone of success in any industry is based around mutually beneficial relationships, with this key issue in mind your business will be assigned a first class team of I.T. Professionals who will work with your business to ensure you meet your I.T. goals and objectives.
Service
Each client is looked after by a Dedicated Account Manager who maintains regular contact with your I.T department. This proactive level of management underpins our commitment to deliver first class client care and high levels of customer service that meet the needs of both the business and your I.T department.
Strategy
Today's I.T. executives are focused on building a reputation of providing value to the business. A cornerstone for achieving that goal is a well-articulated I.T. strategy. Highlander will help you align your I.T. direction with the business strategy, make critical decisions on the technology architecture, skills and competencies. Working closely with major vendors such as Microsoft, NetApp, EMC, VMware, HP & Cisco to deliver a real value required for a successful I.T department.
Technology
The Technical Account Team are the critical link between the client and technology, coupled with your Dedicated Account Manager each team member will be on hand to find your business the technology or product that meets the needs of the job at hand without your team spending their precious time trawling through websites or brochures.
Testimonial comments
"From the very beginning Highlander has supplied us with an excellent cost effective service that we can rely on with confidence. I will continue to use Highlander and would recommend their services to I.T departments looking for a supplier who will provide service with a capital S." - Network Manager, Global Electronics Manufacturer
"Highlander has assisted The Football League on a number of projects giving excellent customer support and has provided a first class service every time. I would highly recommend them to anyone." - I.T Manager, The Football League
"We have worked with Highlander for over 5 years. We continue to do business with Highlander for a number of reasons. Price is often an easy measure to select a supplier, but for us, price alone is not enough. Highlander has shown that it can deliver goods and services accurately and on time. When issues arise, they are dealt with quickly and professionally. By ensuring that procurement process runs smoothly, I have time to focus on other areas, without having to worry that deadlines will be missed." - European Head of I.T, Global Hedge Fund Organisation
Customer Success Stories
Click here to download the latest customer success story testimonial for the deployment & support of a Avaya & Cisco communications system
Customer Credit Application Form
Click here to download a net 30 day credit application form, if you require net 60 days please contact accounts@highlanderdirect.com
